Reviews
Crowdsourced member reviews (1–5 star + freetext) with staff-curated public display.
How it works
- A member submits a review via a panel button.
- Staff approve / deny / respond.
- Approved reviews surface publicly (channel embed, public landing page if configured).
Where it lives
Dashboard: Engagement → Reviews. Submission via a Phantom panel button.
Permissions
engagement.view— read the listengagement.edit— approve / deny / respond / ban a reviewer
Tips
- Approve liberally — reviews build social proof. Even mediocre 3-star reviews look better than no reviews at all.
- Always respond. A 5-star review answered with a thank-you reads well; a 1-star review answered with an apology + fix path looks even better.
- Ban bad-faith reviewers rather than denying their submissions one by one.
