Pricing & Phantom Pro
Free plan + optional Pro
Phantom has a free plan that covers the core of the platform — moderation, automod, security, tickets, and much more. Phantom Pro is an optional per-server upgrade — £4.99/month or £49.99/year (about 2 months free) — that unlocks the power features.
Right now, Pro features are unlocked for every server. Paid enforcement hasn't been switched on yet — before it is, we'll announce it clearly on this docs site, the dashboard, and our Discord, with plenty of notice.
The free plan
The free plan is the core of Phantom — no card, no trial clock. It covers:
- All moderation tools — cases, warnings, the full
/pmodcommand set. - The complete automod module — all 8 categories, unlimited rules within the system limits.
- The security suite — verification, anti-raid, anti-nuke, server scanner, lockdown, firewall, quarantine, honeypot, audit log, and more.
- Anti-Scam image scanning — free servers get a monthly allowance of 250 scans; Pro is unlimited.
- The tickets module — 1 panel and 2 ticket types on free; Pro is unlimited.
- Levelling, Economy, Giveaways, Polls, Suggestions, Reviews, Trivia, Counting.
- Community tools — welcome, reaction roles, join roles, role persistence, temp roles, temp channels, channel stats, invites.
- Partnerships, FiveM, Server Templates.
- Custom Commands, Embed Builder, Interactive Panels (with free-plan quantity caps — see below).
- The web dashboard, the audit logs, the team-roles permission system.
What Phantom Pro unlocks
Pro is per-server: £4.99/month or £49.99/year (about 2 months free). One plan covers one Discord server, and it follows you, not the server — you can move it between servers you manage from the dashboard. Pro unlocks:
- Custom Branding — white-label Phantom under your own bot: custom name, avatar, and presence.
- Streamer Alerts — Twitch, YouTube, Kick and TikTok live + upload announcements.
- Server Backup & Restore — full server snapshots with one-click restore.
- Cross-Server Sync — chain servers into a punishment + config network.
- Starboard — repost top-reacted messages to a hall-of-fame channel.
- Casino — blackjack, slots and roulette wagering your Economy currency.
- Scheduled Messages — recurring drip, reminder and digest posts.
- Advanced Analytics — growth forecasting, engagement & retention, role/structure breakdowns, channel activity and tailored tips.
Pro also lifts the free-plan quantity caps:
| Feature | Free | Pro |
|---|---|---|
| Ticket panels | 1 | Unlimited |
| Ticket types | 2 | Unlimited |
| Custom commands | 5 | Unlimited |
| Saved embeds | 5 | Unlimited |
| Reaction role panels | 3 | Unlimited |
| Anti-Scam image scans | 250 / month | Unlimited |
Pro is currently included for every server
Paid enforcement is not switched on yet — every server currently has the full Pro feature set unlocked at no cost. Nothing locks today.
When enforcement turns on:
- The dashboard surfaces a banner above every page until you acknowledge it.
- This page (
/getting-started/premium) is updated to say enforcement is live. - An announcement is posted in the official Phantom Discord.
You won't suddenly get billed or locked out without notice — there will be plenty of warning before anything changes. And if a Pro subscription ever lapses, nothing is deleted: your Pro feature configuration is kept exactly as you left it and resumes the moment the server is Pro again.
Auto-Assist (AI ticket helper) credits
Auto-Assist is billed separately from Pro, via prepaid Phantom AI credits. Buy a credit pack from the dashboard; each AI reply draws from your server's balance. Credits are per-server, prepaid, and never expire — no subscription, nothing recurring to maintain.
Feedback
If you have strong opinions on what should be free vs Pro, what's worth paying for vs what isn't, or how the pricing should be structured — drop it in #feedback in our Discord. It gets read.